Refurbished kobo canada11/28/2023 Still have questions? Visit the K obo Help Center to find answers or talk to our Customer Care team. įor more information, please visit the Terms of Sales page. Warranty information can be found on our Support Documents page. Kobo will require a copy of your receipt if you make a warranty claim for your eReader. The same warranty is provided for both new and certified refurbished eReaders. If, within the warranty period, the issue cannot be resolved, you may exchange your defective eReader in accordance with Kobo’s warranty. If you encounter problems with your eReader, please visit the Kobo Help Center for troubleshooting resources. Upon receipt of the returned product, Kobo will refund the order cost to the payment method charged at the time of purchase, less any applicable restocking fees. It is the responsibility of the customer to package items for return, print the label, and ship. Rakuten Kobo will provide a prepaid return label upon approval of a return request. If you wish to exchange your item(s), select “Request Assistance” in the top - right corner to connect with our Customer Care team via the Kobo Help Center To return your item(s), visit our Order Status page, enter your order information, and select “Return Items” in the top - right corner. If you are not satisfied with your purchase for any reason, you have thirty (30) calendar days after the date of purchase to return the product in its original condition to Kobo. You can cancel or make changes to your order for any reason within 8 hours of purchase. If you are not located in Canada, please visit our Regions page to go to the storefront for your country. Once your package ships, we will send you a confirmation email with shipping and carrier information.Ĭurrently we ship anywhere in Canada except Yukon and Northwest Territories. You can track your order status on our Order Status page. Shipping is free on all orders and will arrive in 5-10 business days, except in situations beyond our control (i.e.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |